As a business owner, you know that IT systems can be a case study on stress. Your workspace may be filled with hardware, and it feels as if new software is added to your network every day. On top of working to keep your clients happy and trying to make your business as productive as possible, it can be too much.
A managed service provider (MSP) may be the solution to your company’s IT problems. These are third-party businesses whose employees have the experience and knowledge to continuously manage and support your IT systems. They are highly-specialized professionals whose expertise in IT infrastructure and practices has been adopted by a broad range of industries from finance to healthcare.
Whether your company needs an MSP immediately, or you are thinking of acquiring one in the future, the following ten are the top MSPs in Southeastern Michigan. They can assist you with your company’s IT needs.
Singlepoint’s team of IT experts work tirelessly to deliver the best technology solutions to your business. Since its inception in 2009, Singlepoint has always approached clients’ IT systems with a personal touch, ensuring that their chosen technology is optimized for the business, its data, Internet connection, security frameworks, and its users.
The company’s managed IT services also cover Microsoft 365, unified communications, data storage, on-site and remote support, disaster recovery (including data backup), and more. Singlepoint wears its average response time — 17 minutes — as a badge of honor as they understand that IT systems are fast-acting, but business success needs to be reached faster.
Vision (Vision Computer Solutions) is an MSP whose comprehensive approach to managed IT services has been witnessed first-hand by companies such as Aerostar Manufacturing and EW Kitchens. True to their name, Vision’s uncanny ability to put themselves into their customers’ shoes has resulted in month-by-month managed services covering network security, system monitoring, hardware updates, cloud computing, data recovery and backup, and more.
Detroit Technology Solutions tackles managed IT services with a clear mindset: people first. Their services are extensive and are tailored to meet the demands of your business to help alleviate the stress IT systems can place upon you and your staff. Detroit Technology Solutions offers clients disaster recovery planning, mobile device management, unlimited support, etc, in a professional yet friendly manner for the best customer experience.
1999 saw the birth of ITonDemand — a hands-on, dedicated MSP with locations in five states and Washington, DC. Depending on the business and its technology, ITonDemand offers their clients a team of vigorous IT specialists who can provide fully managed, co-managed, or basic support. Their dedicated support teams can assist your business in any of the following areas: network administration, digital transformations, IT compliance, and more.
With over 30 years of experience and a program developed around your wants and IT systems, MBM Technology Solutions knows how to deliver exceptional managed IT services to the Detroit area. Outside of managed IT, they also offer technology services based around hardware, communication, and printing. They do not follow a one-size-fits-all approach. Instead, they work with their clients to study their business, develop a custom strategy best suited to their needs, and put that plan into action as soon as possible.
Newmind Group’s expertise in cloud services (computing) and system migrations allowed them to open an office in Detroit that has dutifully offered managed IT services to the area’s businesses. With services covering planning and IT budgeting, system upgrades, and on-site and remote support, they believe that a simple, non-intimidating IT infrastructure is what companies need to grow.
From 1997 to today, Macro Connect makes it their mission to serve as the spine that keeps Detroit’s IT networks running at full speed.
Whether they are working with a school, a small business, or a non-profit, Macro Connect’s employees prefer to work in the trenches with their clients, offering a range of services including desk support, cybersecurity, consistent system monitoring, and hardware upgrades. They can also offer your business a Virtual Chief Information Officer (vCIO) who works with you and your team to ensure that your business’s IT strategy is able to cope with present and future needs.
A business that went by Center for Computer Resources in the early 1980s grew to become the MSP, Centaris. Specializing in small and medium-sized businesses, the company’s IT experts have built and maintained relationships with top-tier technology vendors to help provide your business with cost-effective software and hardware that can enhance your operations and increase productivity. They can also advise you on several critical areas such as Microsoft 365, cybersecurity (generally and for the dark web), virtualization, and more.
Red Level knows that IT can be time-consuming, and they used this idea to create four solutions that enhance their pre-existing managed IT services. Individually, these solutions cover: all-purpose managed IT services (monitoring, network security, cloud administration, etc), cybersecurity, IT strategy consulting, and application consulting and ongoing maintenance. Red Level overlooks nothing when it comes to your business’s IT network.
Companies with high revenues may seem like they have it all, but they, too, can suffer from IT failures and challenges. Synoptek is an MSP that specializes in mid-market and larger companies. Their expertise covers IT consulting, data protection, program management, and Microsoft, amongst others. They are determined to help companies leverage their technology to achieve greatness.
Whether your Detroit-based business is new, established, or ready to transform, research into managed IT services near you will open a world of potential partnerships and IT reliability. If you are unsure of whom to turn to, consider the above companies first — they are ready to support you.