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Your Introduction to AI: Single Point Technologies’ Training

September 30, 20254 min read

AI isn’t just a buzzword anymore—it’s here, it’s powerful, and it’s changing how businesses everywhere operate. But for many employees, AI still feels a little intimidating. Some worry it might replace jobs. Others try it once, get a bad result, and write it off as “not for me.”

At SinglePoint Technologies, we want to flip that script. That’s why we’re excited to launch our Intro to AI training, designed specifically for our customers and their employees. Even better—this training is included as part of the services we already provide. Think of it as a first step into the world of AI, where we’ll show you how to get started the right way. If you find your team wants to go deeper after that, we’re happy to chat about building something more advanced together.


No Fear, Just Confidence

Let’s be clear: AI isn’t here to take your job. It’s here to make your job easier. Just like email didn’t replace communication but made it faster, AI is another tool that helps us work smarter, not harder.

This training is meant to remove the fear factor and build confidence. By the end, your team will know exactly how to use AI responsibly, safely, and in ways that directly improve their day-to-day work.


What You’ll Learn

During this introductory session, participants will walk away with:

  • Prompting Skills – How to ask AI the right questions so you get useful results (instead of frustration).

  • Real-World Examples – How AI can write clear emails, summarize long documents, or generate new ideas.

  • Automation Basics – How AI can save time by handling repetitive tasks like scheduling or drafting reports.

  • Confidence Using AI Tools – Understanding the do’s and don’ts so employees feel comfortable using AI in their role.

And here’s where it really makes a difference:

  1. Save Time on Repetitive Tasks
    ChatGPT can handle the busywork — like summarizing emails, drafting notes, or formatting text — so you spend less time on tedious tasks and more on meaningful work.

  2. Improve Clarity and Communication
    It helps polish your writing, making your messages clearer, friendlier, or more professional — whatever the situation calls for. Think of it as a built-in editor.

  3. Spark New Ideas
    When you’re stuck, ChatGPT is great for brainstorming options or headlines. It doesn’t replace creativity — it jumpstarts it.

  4. Learn Faster (Without Feeling Lost)
    Need to understand a concept quickly? ChatGPT can explain it in plain language or break it down into simple steps — like having a tutor on demand.

  5. Reduce Stress, Not Jobs
    By helping with everyday tasks, ChatGPT takes pressure off your workload. You stay in control, but with less stress and more time for the parts of your job that matter most.


The Good Prompt vs. Bad Prompt Lesson

One of the most eye-opening parts of the training is learning how a small change in how you “talk to AI” can completely change the outcome.

  • Bad Prompt: “Tell me about marketing.”

    • The result? A vague answer that doesn’t feel very helpful.

  • Better Prompt: “Write three bullet points explaining why digital marketing is important for small businesses. Keep it simple and easy to understand.”

    • Now, you’ve got a clear, targeted, and practical result.

We’ll also explore other takeaways, like:

  • How to get AI to draft a polite, professional email in seconds.

  • How to ask AI to brainstorm creative names for a new product or campaign.

  • How to use AI to summarize meeting notes so you don’t have to re-read everything yourself.


Why We’re Doing This

We know many businesses are curious about AI but unsure how to begin. That’s why we created this training—to give our customers and their employees a safe, simple way to dip their toes in.

AI doesn’t need to be overwhelming. With the right guidance, it becomes a tool you can use every day to make work easier and more enjoyable.


Let’s Start This Journey Together

This training is just the beginning. We’ll help your team see AI not as a threat, but as a partner—something they can actually lean on. And because it’s already included in the service we provide, there’s no barrier to getting started. If after the intro your team wants to dive deeper, we can explore building more advanced, customized training together.

👉 Ready to bring AI to your team the right way? Contact us today to schedule your Intro to AI training.

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