The landscape of technology is ever changing, and so are the ways for businesses to handle all their technology. It’s no longer uncommon for even small and medium sized companies to have an IT team, something that was until recently thought of as a luxury only large corporations could afford. But, does having an in-house IT team take care of ALL your technological needs? Here are the top reasons a Managed Service and Security Provider which we’ll refer to as an MSSP going forward) is still beneficial to your business, even with in-house IT. 

In-house IT and your MSSP focus on different things.

Your IT team’s focus is keeping your business operational day to day, making sure your team’s devices work, making sure Susan’s documents print, etc. Meanwhile, your MSSP is focused on keeping your business secure. Security is a full-time job and should not split with what your IT team already does. Your IT team isn’t monitoring for most cyber threats or training your staff on how to identify phishing emails, and those are the kinds of things your MSSP will focus on. 

Your MSSP is the most informed when it comes to current security threats and how to handle them. It’s literally their job to have the most up to date information on possible threats, so they can troubleshoot and manage them. This constant education is not something that your in-house IT team focuses on, and that leaves you open and susceptible to threats. A burglar doesn’t rob the best house on the block, they rob the one that’s easiest to access. 

Your MSSP will handle the BIG stuff so your in-house IT can manage daily maintenance.

One of the main reasons businesses hire an MSSP, is to help them with the BIG PICTURE stuff. Things like identifying weaknesses in the business, streamlining processes and procedures for efficiency, managing all the outside vendors, and other wide-reaching tasks that don’t fall under the scope of traditional IT work.  

If you don’t currently have a MSSP, you’re probably doing all these things yourself, or they’re not being done at all.  The consultancy side of an MSSP partnership can be an absolutely invaluable asset to your business. Think of it as having a coach to help you become the best, most effective player in your business. 


Let’s say you’re in the market for a new software system to manage an aspect of your business. There’s lots of options to choose from, and you’re not sure where to even start. Your MSSP is the perfect partner to help you find the best fit. They know the ins and outs of your business, and they know the right questions to ask to drill down and find the best solution for you. Instead of using your best guess, or worse yet, being sold on things you don’t need, let your trusted partner help navigate you through this experience. 

Extra Services

MSSP providers are a great resource for higher level questions about implementing new technology and making sure anything you implement is the best option for your business. This can range from brainstorming how new tech might benefit your business all the way through planning and executing the project, and depending on the type of project, even training and managing your employees on how everything works. Your MSSP will know your business intimately, and will make sure that you’re getting what you need instead of just being sold on things you don’t. Business is never one size fits all, and your MSSP will make sure your tech solutions are tailored exactly to your needs. 

Your in-house IT and your MSSP should be complimentary to one another, each working in their own area of expertise. You wouldn’t pay a top level IT security professional to spend all day installing printers, and you wouldn’t expect your every-day IT guy to head up a major business security protocol. Each has it’s place, and each has it’s own function and area of expertise. Making sure you have the right people in the right positions, frees you up to do what you do best, run your business. 

Single Point Technologies is a leading Managed Service and Security Provider in the Metro Detroit area. We excel in keeping our customers safe, secure, compliant, and operational. We monitor and defend against all the things that keep you up at night, so that you can focus on what’s most important, your business.


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